Merivio Privacy Policy

Effective Date: 1st February 2025

 

Merivio is committed to protecting your privacy. This Privacy Policy explains how we collect, use,

and safeguard your personal information when you interact with us online or offline.

 

 

1. Who We Are

Merivio is a channel services provider supporting technology vendors and their partners. We

operate in the United Kingdom and the United States.

 

2. Information We Collect

We may collect and process the following personal data:

• Name

• Email address

• Job title

• Company name

• Browsing activity and device data

• Product or service preferences

• Any additional information you voluntarily provide

 

3. How We Collect Information

We collect personal information when you:

• Fill in forms on our website

• Download Merivio content (e.g., whitepapers)

• Participate in surveys or promotions

• Contact us via email, phone, or social media

• Purchase our services

• Use cookies and related technologies

 

4. How We Use Your Information

We use personal data to:

• Onboard vendors and partners

• Manage and track leads

• Send marketing and service communications

• Customize your experience on our site

• Analyse engagement and usage

• Respond to inquiries and support requests

• Fulfil contractual obligations

• Improve our services and content

 

5. Sharing Your Information

We may share your information with trusted third parties, including:

• CRM and marketing automation platforms

• Cloud infrastructure and analytics providers

• Calendly (scheduling software)

• Merivio channel partners to help deliver services and coordinate sales

 

Merivio has an extensive network of third-party partners who resell vendor products or deliver

consulting and support services. We may share personal data with them to enhance the

delivery of our services.

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We do not sell personal data.

 

6. Cookies and Tracking

We use cookies for:

• Essential website functionality

• Analytics and performance measurement

• Marketing and personalisation

You can control cookies via your browser settings at any time.

 

7. Where Your Data Is Stored

Your information may be processed or stored in the UK, EU, or the United States, depending on

our infrastructure and partners. We ensure data protection through appropriate legal

safeguards.

 

8. Your Rights

You have the right to:

• Access your personal data

• Request corrections or deletions

• Restrict or object to processing

• Withdraw consent

• Opt out of marketing communications at any time

Requests can be submitted to: info@merivio.com

 

9. Email Marketing & Preferences

We do not automatically subscribe users to marketing communications. Preferences can be

updated or withdrawn at any time via email or unsubscribe links in our messages.

 

10. Data Retention

We retain personal data for a maximum of 48 months, with a review conducted annually.

Inactive data is purged after 2 years to maintain relevance and compliance.

 

11. Third-Party Tools

Merivio currently uses:

• HubSpot for CRM and marketing

• Google Analytics for site usage analytics

• Calendly for meeting scheduling

These services may process personal data on our behalf under strict data protection

agreements.

 

12. User Access & Management

To access or update your personal information, email info@merivio.com. We currently manage

all data requests via direct communication.

 

13. Children’s Privacy

Merivio does not knowingly collect personal information from anyone under the age of 18.

 

14. Compliance

Merivio complies with applicable data protection laws, including:

• The UK GDPR

• The EU GDPR

• The California Consumer Privacy Act (CCPA)

 

15. Updates to This Policy

This Privacy Policy may be updated from time to time. Updates will be reflected on this page

with a revised effective date.

 

16. Contact Us

For questions or data inquiries, contact:

📧 info@merivio.com